Return and Refund Policy
Return and Refund Policy
Last updated: September 14, 2022
Thank you for shopping at icemobproducts.com.
If, for any reason, You are not happy with the product, we request you to take a look at our refund and return policy kindly.
The terms stated under are applicable for any purchase you made from our website.
Interpretation and Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Icemobproducts, 5510 Sepulveda Blvd, Unit 103, Sherman Oaks, CA, 91411.
products /Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to icemobproducts.com, accessible from https://icemobproducts.com/
You means the individual accessing or using the Service.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The time limit for canceling a purchase is 7 days from the date you received the product/s or on which a third party you have designated on behalf of yourself, who is not the carrier, takes custody of the product delivered.
In order to use Your right of cancellation, You must inform Us of your decision by using:
By email: firstname.lastname@example.org
By visiting this page on our website: https://icemobproducts.com/
We will refund you no later than 14 days from the day we accept the returned products. We will utilize the identical means of payment as You used to place the order, and you do not have to pay any fees for such a refund.
Conditions for Returns
In order for the products to be qualified for a return, kindly make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of products made to your specifications or personalized.
- The supply of products that, according to their nature, are not eligible to be replaced or returned, deteriorate rapidly, or where the expiry date is over.
- The supply of products that are not eligible for return due to health, safety, or hygiene causes and were unsealed after delivery.
- The supply of products is inseparably intermixed with other items.
We reserve the right to reject returns of any products that do not satisfy the overhead return requirements at our sole discretion.
Only regular-priced Goods can be refunded. Unfortunately, products on sale cannot be refunded.
You are accountable for the expense and risk of replacing the product with Us. You should ship the Goods to the following address:
5510 Sepulveda Blvd, Unit 103, Sherman Oaks, CA, 91411
We cannot be held liable for products damaged or misplaced in return shipment. Hence, we suggest an insured and trackable shipping service. We cannot administer a refund without the original receipt of the products or proof of received return delivery.